Delete your account — Sazón It

Version 1.0 — Effective 7 August 2026

This page explains how to request the deletion of your Sazón It account (package com.kynodevs.sazon), what gets deleted, what is retained and for how long. Sazón It is a product of Kyno, based in Montevideo, Uruguay.

Contact: contact@kynodevs.com

Sazón It is local-first: it works without an account. If you never created one, there is nothing to delete from our servers — your data lives only on your device (see §5).

1. At a glance

Topic	In one line
Where do I do it?	In the app: Profile → Delete account. Also by email.
How long does it take?	From the app, immediately. By email, up to 30 days.
Can it be undone?	No. It is irreversible.
Does it cancel my subscription?	Not automatically — you cancel it in the Store (see §4).
Do I need the app?	No. If it is not installed, email us (§2.2).

2. How to request deletion

2.1 From the app (fastest way)

Open Sazón It and sign in to your account.
Go to the Profile tab.
Tap "Delete account", at the bottom of the screen.
Confirm in the dialog.

Deletion runs right then: your user and all associated data are removed from our database. There is no grace period and no way to recover the account afterwards.

2.2 By email

If you uninstalled the app, lost access to your account, or prefer to do it in writing, email us at contact@kynodevs.com with the subject "Delete my account", from the same email address you signed up with.

If you write from a different address, we will ask for additional information to verify your identity before deleting anything — a safeguard so that nobody can delete your account on your behalf. We process verified requests within a maximum of 30 days.

3. What is deleted and what is kept

3.1 Deleted (permanently)

Your account data: email, name, avatar, language, country and year of birth (if provided).
Your synced activity: recipes viewed, saved and cooked, taste preferences, and your pantry.
Your sessions: all access and refresh tokens are revoked.

3.2 Kept

Security records (for example, IP addresses in server logs): for a limited period and only for security needs and legal obligations.
Aggregated or anonymised data that can no longer identify you.
Your purchase history, which is not stored on our servers: it is kept by Apple and Google under their own policies, along with our subscription management provider. Deleting your Sazón It account does not erase or alter those records.

Full retention periods are in the Privacy Policy.

4. Your subscription is not cancelled automatically

⚠️ Important: deleting your account does not cancel an active subscription, because billing is handled by the Store and not by us. If you have an active Esencial or Chef plan, cancel it yourself before deleting your account:

iPhone / iPad: Settings → your name → Subscriptions → Sazón It → Cancel subscription.
Android: Google Play → profile picture → Payments and subscriptions → Subscriptions → Sazón It → Cancel subscription.

If you already deleted your account and the subscription is still active, cancel it the same way: you still manage billing from your Apple or Google account.

5. Data that lives only on your device

Without an account, your profile, pantry and activity never leave the phone. To erase them:

Uninstall the app, or
Android: Settings → Apps → Sazón It → Storage → Clear data.
iOS: uninstalling the app removes its local data.

This also covers any local data left over after deleting your account.

6. Contact

Questions about this page or about the status of your request? contact@kynodevs.com — Kyno, Montevideo, Uruguay.